Choose the Right MACS Plan for Your Organisation
From enquiries to onboarding to compliance — MACS helps providers prepare for the Aged Care Act 2025 and beyond.
MACS Plans
Tailored solutions for aged care providers of all sizes
CRM for Aged Care
Purpose-built for residential, home, and community aged care providers.
Key Highlights:
- Enquiry → Onboarding → Compliance workflows
- Aged Care Act 2025 audit-readiness features
- Rostering and workforce scheduling (URS)
- Care pathway automation and reporting
- Voice AI for client calls and intake
CRM for NFP
Tailored for not-for-profits managing memberships, fundraising, and community services.
Key Highlights:
- Membership management and renewals
- Donor/fundraising workflows
- Volunteer management
- Grant/project tracking
- Stripe integration for payments
All-in-One Solution
For providers who span aged care + NFP, or want the full compliance + engagement suite.
Key Highlights:
- Everything in Aged Care + NFP solutions
- Multi-site and multi-program management
- Advanced analytics dashboards
- Integrations with 3CX, SharePoint, Xero, AlayaCare
- Enterprise-grade security + SSO
Why Choose MACS?
Built on Microsoft Dynamics 365 for enterprise-grade security and reliability
Compliance Ready
Automated workflows ensure your organisation stays audit-ready for the Aged Care Act 2025 and quality standards.
AI Automation
Voice AI agents and intelligent workflows reduce manual tasks and improve operational efficiency across your organisation.
Audit Ready
Comprehensive documentation and reporting systems keep your organisation prepared for regulatory audits and inspections.
Microsoft Foundation
Built on Microsoft Dynamics 365 with seamless integration to SharePoint, Teams, and the entire Microsoft ecosystem.
Frequently Asked Questions
Common questions about MACS plans and features
MACS automates enquiry → onboarding → compliance workflows, helping providers stay audit-ready for the Aged Care Act 2025 with automated documentation, compliance tracking, and reporting.
Yes — MACS integrates with Stripe, 3CX, SharePoint, AlayaCare, Xero, and other Microsoft and non-Microsoft products for seamless workflow automation.
Yes, MACS can be trialled via a demo environment. Contact us to request a personalised demonstration of our platform.
Ready to Choose Your MACS Plan?
Get in touch with our experts to discover which MACS plan is perfect for your organisation. Schedule a personalised demo today.
Call Us
1300 058 349
Email Us
info@crmforagedcare.com.au
Response Time
Within 2 business hours